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Refunds and Returns
Items may only be returned within 14 days of receipt please contact our customer service team at [email protected] or by phone on 0191 303 8979.
Return requests must be submitted within 14 days of receipt of your order
Please email our team with your order number, your refund or return request, the reason for your request, and any relevant pictures or supporting evidence
Engraved items are not applicable for a refund unless faulty.
All missing and damaged products must be reported within 7 days of receipt of delivery
Unless the item is faulty, you will be liable for return shipping costs.
Goods and packaging must be returned in their original condition
If conditions aren’t met, your request may be declined
For more information, head to our FAQs or contact a memeber of the Customer Service Team .
Postage Delays
1st Choice Cufflinks cannot be held accountable for delays caused by postal strikes or adverse weather conditions
Unfortunately during October - December due to Royal Mail strikes we can not guarantee any Royal Mail deliveries, please order in plenty of time, for further information please click here
